I would like to register a line with Celcom. What type of plans does Celcom offers?
Celcom has both Postpaid and Prepaid plans. For Postpaid, we have Celcom First and for Prepaid, it is Xpax.
Can you tell me about your Postpaid plan?
We have three (3) Postpaid plans for you to consider, namely Celcom First Blue, First Gold and First Platinum. To find out more, click this link: http://www.celcom.com.my/personal/plans
Can you tell me more about your Prepaid plan?
We have Xpax Magic Packs for you. You can choose by size, namely S, M, L, XL and 2XL. To find out more, click here: visit www.xpax.com.my
Where can I go to register my line?
You can register your Celcom line at any of our stores, available nationwide. For a quick store location, click this link. https://www.celcom.com.my/personal/helpsupport/findastore
Is it possible to register online?
Yes, of course. Sign up with our Blue Cube online here: https://bluecube.com.my/BlueCubeOnline/
Do I need any documents for registration?
If you are a Malaysian citizen, you can use your MyKad/ Army/Police Identification.
I am a Non-Malaysian. What document do I need to bring to register?
You only need your passport / iKad / Ambassador ID, etc and a deposit of MYR500 for voice plan and/or MYR100 for data plan.
Can I choose my own mobile number?
Yes, you may choose from a series of normal running numbers. However, we highly recommend Celcom First Platinum where you have a chance to choose your preferred number.
What if I already have an existing line with another Telco, can I keep my mobile number?
Definitely. You can opt for Mobile Number Portability (MNP). It will take within 3 days to be activated, after the usual verification and approval from your current Telco.
Is there anything else that I should know?
Registration requires you to be present for verification purposes and you must be 18 years and above.