FIRST™ Blue New Customer

Frequently Asked Questions

  • What is FIRST™ Blue plan?
  • What are the benefits of FIRST™ Blue?
  • Who can subscribe to this plan?
  • Where will the plan available for registration?
  • What are the offerings?
  • What happens if I do not fully utilise my Internet allocation?
  • Will I be getting any SMS notification on usage utilisation?
  • What happens if I fully utilise the Internet allocation within the billing cycle?
  • Can I register for FIRST™ 1+5 Family Plan with FIRST™Blue?
  • What is FREE Weekend Internet?
  • What happens if I do not fully utilise the FREE Weekend Internet?
  • What happens if I fully utilise the FREE Weekend Internet?
  • How can I check my FREE Weekend Internet balance?
  • How will my Internet usage be deducted on weekdays?
  • How will my Internet usage be deducted on weekends?
  • What Internet Add On is available for purchase?
  • How can I purchase Internet Add On?
  • Who is eligible to purchase Internet Add On?
  • Will I be able to purchase Add On Internet 100MB, 500MB and 1GB?
  • What happens if I do not fully utilise Internet Add On quota?
  • Is this plan eligible for the Carry Forward Internet feature?
  • What happens if I have more than 1GB of my Internet quota?
  • What is Yonder Music?
  • How do I download Yonder Music?
  • When I use Yonder Music, will it be consuming my plan’s Internet quota?
  • What is FIRST™ 1+5 Family Plan?
  • Can I register for supplementary line(s)?
  • How many supplementary lines can be registered under one principal line?
  • Can I register as a supplementary line under FIRST™ 1+5 Family Plan?
  • Where can I register FIRST™ 1+5 Family Plan?
  • Can I, as a foreigner, register for FIRST™ 1+5 Family Plan?
  • How much do I need to pay upon registration for FIRST™ 1+5 Family Plan?
  • What are the tariff rates for FIRST™ 1+5 Family Plan?
  • What will happen if I do not utilise my FIRST™ 1+5 Family Plan allocation of Calls & SMS?
  • What happens if I do not fully utilise my FIRST™ 1+5 Family Plan Internet allocation?
  • What will happen if I exceed my FIRST™ 1+5 Family Plan allocation?
  • What happens if I terminate my FIRST™ 1+5 Family Plan?
  • Can I use the my plan’s Internet quota while roaming?
  • Am I required to pay the roaming deposit when I request for roaming activation during registration?
  • Is this plan eligible for Internet Bonus?
  • How about as an existing customer with Internet Bonus feature?
  • Can I change my existing postpaid plan to FIRST™ Blue?
  • What happens if I change my current plan (CORP) to FIRST™ Blue?
  • Can I change my FIRST™ Blue plan to a Celcom prepaid plan?
  • Can I, as an existing prepaid customer switch to FIRST™ Blue and will my credit be carried forward?
  • Can I use my credit balance to cover my advance payment for FIRST™ Blue?
  • Can I, as a customer of any existing postpaid plan, change rate plan to FIRST™ Blue?
  • If I am a principal line with existing supplementary line(s) that wants to change to FIRST™ Platinum, what will happen to the supplementary line(s)?
  • Is there a prepaid plan for FIRST™ Blue?
  • Can I, as a foreigner subscribe to this plan?
  • How much do I need to pay upon registration?
  • What happens if I terminate my plan?